PRIVACY POLICY

This privacy policy (hereinafter — the Policy) sets out and explains how we process your personal data.

The controller of your personal data is MB “Sveika ir gardu”, legal entity code 305663924, which you can contact by phone at +370 606 21059, by email at info@zaliaszingsnis.lt, or in writing at Oršos g. 4, Vilnius (hereinafter — the Data Controller or We, Us, Our).

The Data Controller is the operator of the website https://www.zaliaszingsnis.lt/ (hereinafter — the Website).

I. GENERAL PROVISIONS

1. This Policy applies to all persons who visit the Website, and the terms set out herein apply each time you wish to purchase Our goods and services, regardless of the device you use — computer, mobile phone, tablet or another device.
2. By purchasing Our goods and services and continuing to browse the Website, you confirm that you have read this Policy and are aware of the purposes, methods and procedure of processing your personal data specified herein.
3. We ensure that, when processing your personal data, we comply with the following key principles related to personal data processing:

3.1. personal data is processed lawfully, fairly and transparently;

3.2. personal data is collected for specified, clearly defined and legitimate purposes and is not further processed in a manner incompatible with those purposes;

3.3. further processing of personal data for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes is not considered incompatible with the initial purposes;

3.4. personal data is adequate, relevant and limited to what is necessary in relation to the purposes for which it is processed;

3.5. we make efforts to ensure that personal data is accurate and, where necessary, updated within a reasonable period after any change occurs;

3.6. we take all reasonable measures to ensure that inaccurate personal data, taking into account the purposes of its processing, is erased or rectified without delay or within a reasonable period;

3.7. personal data is kept in a form that allows you to be identified for no longer than is necessary for the purposes for which the personal data is processed;

3.8. personal data may be stored for longer periods if it is processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes, subject to the implementation of appropriate technical and organisational measures;

3.9. personal data is processed in a manner that ensures appropriate security, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage;

3.10. we are responsible for compliance with the above principles and must be able to demonstrate such compliance.

4. This Policy has been prepared in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, the Law on Legal Protection of Personal Data of the Republic of Lithuania, and other European Union and Lithuanian legal acts.

II. DEFINITIONS

5. The terms used in this Policy mean:

5.1. Personal data — any information relating to an identified or identifiable natural person;

5.2. Data processing — any operation or set of operations performed on personal data or sets of personal data, whether by automated or non-automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;

5.3. Cookie — a small text file that the Website https://www.zaliaszingsnis.lt/ stores on your terminal device;

5.4. Terminal device — any device that can access the Website, such as a computer, mobile phone or tablet;

5.5. Other terms have the meanings assigned to them in the Regulation, the Law on Legal Protection of Personal Data of the Republic of Lithuania and other Lithuanian legal acts regulating the processing and protection of personal data.

III. PURPOSES AND LEGAL BASES OF PERSONAL DATA PROCESSING

6. We process your personal data for the following purposes:

6.1. to create your account on the Website;

6.2. to deliver your orders and carry out product return procedures;

6.3. to provide you with news, special offers and general information about the goods and services We offer;

6.4. to respond to your enquiries;

6.5. to carry out internal data analysis, determine Website usage trends and assess the effectiveness of advertising campaigns.

7. We process your personal data on the following legal bases:

7.1. your consent;

7.2. performance of a contract;

7.3. implementation of Our legitimate interests.

IV. METHODS OF PERSONAL DATA PROCESSING

8. On the Website, we process your personal data when:

8.1. you fill in the registration form fields at https://www.zaliaszingsnis.lt/lt/mano-paskyra;

8.2. you order goods and services at https://www.zaliaszingsnis.lt/callback/checkout;

8.3. you subscribe to Our newsletters;

8.4. you submit an enquiry through the dedicated section of the Website at https://www.zaliaszingsnis.lt/lt/kontaktai;

8.5. cookies used on the Website are stored on the terminal device you use to visit the Website.

9. The Website contains links to external websites, including Our Facebook group and Instagram account. We are not responsible for the proper processing and protection of your personal data on other websites to which Website links may redirect you. We recommend reviewing the privacy policy of each website you visit.

V. REGISTRATION ON THE WEBSITE, PLACING ORDERS AND PROCESSING RETURNS

10. If you wish to order goods and services from the Website, you may do so by creating a user account in advance or by placing an order without prior registration. Please note that when you place an order, your account on the Website is created automatically. In your account, you will be able to view Our gift vouchers, nutrition programmes and similar items purchased by you, as well as track the loyalty points you have collected while shopping on Our Website.
11. You may correct, supplement or delete your user account at any time. To delete your user account, you must contact Us in writing by email at info@zaliaszingsnis.lt.
12. To create a user account, you must provide Us with your name, surname, email address, telephone number and password. When logging in to your account and ordering goods and services from the Website, you must provide Us with your name, surname, telephone number, email address and parcel locker address, unless you choose to collect the goods on site.
13. If you have not created a user account and wish to order goods and services from the Website without prior registration, you must provide Us with your name, surname, telephone number, email address and parcel locker address, unless you choose to collect the goods on site.
14. Payments for goods and services are made through the EveryPay platform. When connected to this platform, we may access your bank account number. This personal data is necessary for Us to successfully issue a refund if you decide that Our goods do not meet your expectations.
15. The personal data provided in your registration form and order will be processed only to the extent necessary to provide proper and high-quality services related to your order.
16. We process this personal data on the basis of the contract concluded with you.
17. The personal data provided in your registration form and order is stored in the OVH data centre in France.

VI. SUBMITTING ENQUIRIES ON THE WEBSITE

18. If you wish to submit an enquiry about the range of goods and services or other matters of interest, you can do so in the dedicated section of the Website at https://www.zaliaszingsnis.lt/lt/kontaktai.
19. To submit an enquiry, you must provide Us with your name, surname, email address and telephone number.
20. We process this personal data on the basis of Our legitimate interests, namely to respond to your questions as quickly and efficiently as possible and to provide the necessary consultation regarding Our products and services to the appropriate recipient.
21. After a response has been sent to the email address you provided, your personal data is stored for 10 years and, after this period expires, is deleted automatically.
22. The personal data provided in your enquiry form is stored in the OVH data centre in France.

VII. COOKIES USED ON THE WEBSITE

23. By using cookies, we process the following personal data:

23.1. the type of browser, operating system and device used;

23.2. browsing history;

23.3. the Internet Protocol address assigned to your terminal device;

23.4. the number of visits to the Website;

23.5. the duration of browsing on the Website;

23.6. the sections of the Website viewed;

23.7. other information about your actions on the Website.

24. We use cookies to:

24.1. ensure the functionality of the Website;

24.2. improve and develop the Website so that it meets your browsing needs;

24.3. implement new Website features that make it easier to use the Website, search for information and make the Website accessible to a wider range of users;

24.4. analyse user behaviour while browsing the Website;

24.5. offer you goods that match your browsing behaviour and needs;

24.6. connect the Website with Facebook and Instagram;

24.7. compile statistics on how the Website is used.

25. The following categories of cookies are used on the Website:

25.1. strictly necessary cookies — intended to ensure the functioning of the Website so that users can use all Website features;

25.2. functional cookies — help recognise and remember users who have visited the Website, the sections they visited, Website features used, changes made and other choices made on the Website;

25.3. analytical cookies — allow Us to recognise and count users who visit the Website, monitor which Website sections users use and collect other information related to Website usage;

25.4. marketing or advertising cookies — intended to provide advertising and offers matching users’ needs and browsing behaviour on other websites.

26. The Website also uses trackers and digital identifiers — more advanced technologies that operate without cookies.
27. Web beacons, uXDT and ultrasonic tracking technology operate so that, when visiting the Website, the computer generates an ultrasonic signal that is inaudible to humans but can be received by other smart devices.
28. Cookie usage periods:

29. The Website is connected to Facebook and Instagram, where we publish information about Our activities. Cookies used by these channels allow Us to obtain aggregated statistical data and insights into how visitors interact with the Website, Our posts, news and similar content.
30. More information about third-party tracking technologies used on the Website:

31. Cookies are used on the basis of your consent. When you visit the main Website, you can consent in the pop-up window to all cookies used on the Website being stored on your terminal device. If you do not wish to consent to all cookies used on the Website, you may go to the cookie management settings and select which categories of cookies you agree to. Strictly necessary cookies are stored on your terminal device regardless of whether you have given consent, because without these cookies the Website would not function properly. If you do not consent to the use of other cookies, your selected settings will not be saved when you revisit the Website.
32. The Website uses Google Analytics cookies.
33. You may also delete the cookies used on the Website from your browser at any time. The procedure for deleting cookies from your browser depends on which browser you use.
34. More information about cookies and how to manage or delete them can be found at www.allaboutcookies.org and on your browser’s help page.
35. You may also download the Google Analytics opt-out add-on and install it according to the instructions.

VIII. NEWSLETTER SUBSCRIPTION

36. If you wish to receive useful information about a healthy lifestyle and learn about Our new products, promotions and special offers, you may subscribe to Our newsletter on the Website.
37. To subscribe to the newsletter, you must provide your email address.
38. We send you newsletters on the basis of your consent, after you have familiarised yourself with this Policy, your rights, the purposes of data use and the possibility to withdraw your consent to the processing of personal data for direct marketing purposes at any time.
39. Your personal data will be processed for direct marketing purposes until you withdraw your consent or unsubscribe from the newsletter.
40. You may unsubscribe from the newsletter at any time by clicking the link included in the newsletter.

IX. TRANSFER OF PERSONAL DATA

41. The personal data we process is not disclosed to third parties, except where we are required to transfer it under the laws of the Republic of Lithuania or in order to fulfil contractual obligations.
42. Categories of data recipients include:

42.1. courier service providers;

42.2. the EveryPay payment platform;

42.3. data processors engaged by Us, such as information technology service providers, accounting service providers and similar parties;

42.4. courts, law enforcement authorities and other state institutions;

42.5. Google.

43. Data processors have the right to process personal data only according to Our instructions and only to the extent necessary. When engaging data processors, we take all necessary measures to ensure that they have implemented appropriate organisational and technical measures to protect personal data.

X. YOUR RIGHTS

44. By providing your personal data when ordering goods and services on the Website, creating a user account, submitting enquiries, consenting to the storage of cookies on your terminal device and subscribing to Our newsletters, you acquire the following rights:

44.1. the right to access your personal data being processed;

44.2. the right to request the correction, supplementation or deletion of your personal data;

44.3. the right to restrict the processing of your personal data;

44.4. the right to receive the personal data concerning you that you have provided to Us in a structured, commonly used and machine-readable format and to transmit that data to another controller;

44.5. the right to withdraw your consent at any time;

44.6. the right to object to the processing of your personal data;

44.7. the right to lodge a complaint with the State Data Protection Inspectorate if you believe that Our processing of your personal data does not comply with the Regulation, the Law on Legal Protection of Personal Data or other Lithuanian laws and legal acts regulating personal data processing, or otherwise violates your rights and freedoms.

45. To exercise your rights, please submit your requests, complaints or claims to Us in writing by email at info@zaliaszingsnis.lt.
46. In the event of non-compliance with the Regulation, the Law on Legal Protection of Personal Data of the Republic of Lithuania or other Lithuanian laws and legal acts regulating personal data processing, please contact Us. If we are unable to help or provide a response that does not satisfy you, you may contact the State Data Protection Inspectorate in accordance with the procedure established by law.

XI. FINAL PROVISIONS

47. We may update or amend this Policy at any time.
48. Such updated or amended Policy will enter into force from the date of its publication on the Website.
49. You should check it from time to time to make sure that you are satisfied with the current version of the Privacy Policy.
50. For questions related to this Policy and/or data protection in general, you can contact Us in writing by email at info@zaliaszingsnis.lt.

Last updated: 2025-06-12